Schae Richards, community editor
Lee’s Online is an online shopping service through Lee’s Marketplace that offers home grocery delivery and in-store pickup, giving guests a unique and easy shopping experience.
Jordan Falslev, the e-commerce coordinator for Lee’s Marketplace, said the idea of Lee’s Online was first introduced by CEO Jonathan Badger.
“He knew grocery delivery services were becoming popular, and wanted to reach out to more of our guests,” Jordan said.
The company first launched Lee’s Online in February 2015 at their Logan store, and since then, has expanded to all five of its locations. They were one of the first grocery stores in Utah to offer grocery delivery service.
“Groceries will always be picked and delivered by a Lee’s Marketplace team member,” he said. “We want to offer one-on-one customer service,” Jordan said.
Through Lee’s Online, guests can receive the same sale prices found in-store with the added benefit of their groceries being delivered to their doorstep. Delivery fees range from $4.99 to $14.99.
“Guests should feel comfortable knowing we always select the very best hand-selected produce, deli, butcher, and bakery items picked to their specifications,” Jordan said.
Lee’s Marketplace offers its home grocery delivery services within a 15-mile radius covering most of Cache Valley. Popular delivery times are 11 a.m. to 1 p.m., 3 to 5 p.m., and 7 to 9 p.m., with additional times in between, depending on the store location.
Jordan said guests should plan ahead as much as they can, and that they need to place their order at least four hours before the time slot starts.
If guests prefer to come to the store, Lee’s Marketplace also offers an in-store pickup service for $1.99. Guests can pick up groceries at their local store anytime from 9 a.m. to 8 p.m.
Lee’s Marketplace can also arrange for a local pickup at a local business or other location within their 15-mile delivery radius, if your home is outside of proximity.
Guests are encouraged to follow Lee’s Marketplace (@lees_marketplace) on social media to receive special offers and discounts.
Lee’s Marketplace offers a 100 percent satisfaction guarantee on every online order, and their staff works hard to make sure all guests receive great service and great products.
“We take the time to make sure the orders are what guests expect them to be,” Jordan said. “We are going to get the highest-quality product in a timely manner. We want them to be happy with their decision.”
In addition, Johnathan said Lee’s Online is all about helping the people in the local community.
“The reason we provide this service for our guests is so that they have another avenue,” Johnathan said. “Life is busy. We wanted to be able to offer a service that could help families save some time. We’ve had many comments that it has changed their lives and it’s a better fit for them. That’s what we strive to do, to provide a grocery shopping experience that is helpful for their lives, and not something that they dread doing.”